FAQ - frequently asked questions

Question: What technology do you use?
Answer: We have the latest technology in use. That means we are working with Xerox scanners other leading brands.

Question: What formats are particularly favourable?
Answer: The cheapest book prices can be obtained from the A5 (14.85 * 21cm) format. You may also use other formats.

Questions to the paper

Question: What is "Alster work print"
Answer: work print is optimal for all books. By the different weights and volumes, the book's spine optimally manner. With the slightly yellow coloring, the text is easy to read without your eyes getting fatigue. The paper is PEFC certified, a seal of approval for environmentally responsible practices.

Question: What does Colotech?
Answer: Colotech is a very high-performance white paper for the Color Printing. Due to its high quality surface with high resolution printed. It is suitable for technical manuals and other manuals very good.

Question: What is Plano Jet?
Answer: Plano Jet is an alternative to Colotech when the white Coloring paper is to be preferred.

Question: What is LuxoSamtoffset?
Answer: LuxoSamt is a white, matte coated
Photos printed on paper with 1.1 times of volume. The paper is wood and aging.

Question: What is LuxoMagic?
Answer: LuxoMagic is a white, high gloss coated photos printed on paper with 0.78 times of volume. The paper is wood and aging.

Question: How will you recycled paper processed?
Answer: recycled paper consists mostly of recycled waste paper. Recycled paper is grayer than other papers, because it expensive, the color remains from the waste paper to remove trace.

More information is available in paper glossary.

Question: What does the volume?
Answer: The main distinguishing feature of paper (eg Printing paper factory), in which the paper weight in relation to his Arch amount assessed. For examples:   80g/qm paper weight: 1000 arch-height 8 cm at 1 times of volume;   12 cm at 1.5 times and 16 cm at 2 times of volume.

Question: How are your book covers processed?
Answer: All we print on envelopes 275g / m Chromosulfat cardboard, unilaterally sweeped. There is a model for soft cover in the A5 (14.85 * 21cm) format. This example should make your configuration easier. Here is a examlle for hardcover.

Question: What does Vakat?
Answer: Front and rear is a blank sheet added.

Question: What are the holes?
Answer: loose-leaf collections can be drilled for filing ring folder.

Question: What does Shrink Pack?
Answer: Individually in PE film shrinked books. Protection against pollution and humidity.

Question: What file formats do you need?
Answer: We support almost all known programs, but recommend to use PDF files. We support all versions of Acrobat.

Question: How are you going to upload the file and how do you receive my print data?
Answer: The file upload allows for flat-rate connections a free file transfer of your print data to us. You will receive a password for the login after you send us your e-mail address via the 'SUBMIT'. The password is sent to the email address. The speed of data transmission is depending of the type of Internet access.

Question: What are the advantages and disadvantages of digital printing?

Answer: Printing on demand or books on demand, priced at small requirements, because the print form is unexposed, assembled and the printing plates must be transferred, rapid set-up or lead time (Setup) for digital data, digital immediate proof.

Question: Are there any advantages for large volumes?
Answer: Yes, there are advantages for large print runs. We are working with seasons pricing, which means the more you print, the less you have to pay per print.

Question: How big can be printed up?
Answer: In the width the media can be printed to a maximum of 91.44 cm. The length will vary depending on the roles medium between 5 m and 30 m.

Question: What media can be printed?
Answer: In general, we have the most common media for the large-format printing in stock. These include photographic papers in high or semi glossy; Backlit-, special or normal paper, which also can be used as self-adhesive foil
and be laminated affordable.

Question: Can I create for the large-format printing print files on my own?
Answer: No, for the large-format printing, you should see the picture in print the same size as you want to have it printed with 150 dpi as (*. jpg) image; Corel 9 or Acrobat (3) file.

Question: Are there special colors in digital printing?
Answer: No, special colours must be for digital printing in the euro scale that can be created. Since we are only in CMYK mode print this is also true for HKS colors of the series, Pantone, RAL etc.

Question: Is the print quality of digital printing with the quality of offset printing comparable?
Answer: In the text and images are hardly differences. But for technical grids, course and solids the digital printing will hit to its physical limits.

Question: Why putting files in archive packs?
Answer: If you have multiple documents or files over the Internet want to send, it is often benefits forthem to put them in a file archive pack. On the one hand it can be transferred to a reduced file size, on the other hand, you can complete folder structures. Known ZIP programs are WinZip, WinRar or 7zip.

Question: How do I create PDF?
Answer: PDF can be viewed in the simplest case of the Export - function of your graphics program created (Corel Draw ®, Macromedia FreeHand ®, Adobe Illustrator ®, Adobe Photoshop ®). The better way is the installation of a PDF virtual printer. If Adobe Acrobat is bought from you, then the Acrobat Distiller and the PDF printer driver is already installed and you can select PDF within the print menu. If you do not have a licence of Adobe Acrobat (not the free Acrobat Reader), we recommend the free version of FreePDF XP and Ghostscript.

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